Pronora legal

Terms of Service

Last Updated: July 26, 2026

These Terms of Service ("Terms") govern your access to and use of the Pronora mobile application, websites, and related products and services (collectively, the "Services"). In these Terms, "Pronora," "we," "us," and "our" refer to the operator identified in Section 16.

By accessing or using the Services, creating an account, starting an exercise, making a purchase, or otherwise indicating acceptance, you agree to these Terms and to the Pronora Privacy Policy. If you do not agree, you may not use the Services.

1. About Pronora

Pronora is a mobile application for practicing English pronunciation. The Services may allow you to record short voice samples, compare your pronunciation with reference audio, receive automated pronunciation analysis and feedback, create or use an account, access personalized exercises, purchase subscriptions or paid features, and use other language-learning features.

Pronora is intended for educational and practice purposes only. Pronunciation scores, transcriptions, feedback, translations, generated content, and other automated outputs may be inaccurate, incomplete, or inappropriate for your circumstances. You should not rely on the Services as professional, academic, immigration, employment, medical, legal, or other specialized advice.

2. Eligibility

You must be at least 18 years old to use the Services. By using the Services, you represent that you are at least 18 years old and that your use of the Services is permitted under the laws that apply to you.

3. Accounts

The Services may create an anonymous account identifier when you first use the App. You may also sign in using Google Sign-In.

You are responsible for maintaining the confidentiality of your account credentials, devices, and login methods, and for all activity that occurs through your account. You agree to provide accurate information and to keep it current where the Services ask you to provide it.

4. Voice Recordings and User Content

When you start a pronunciation exercise or use another feature that requires audio, you authorize Pronora to record, upload, store, transmit, process, and analyze the voice sample and related information as reasonably necessary to provide, maintain, secure, and support the Services.

You are responsible for content you submit, record, upload, or transmit through the Services, including voice recordings, text, prompts, feedback requests, and communications ("User Content"). You represent that you have all rights and permissions necessary to submit User Content. You may not record or submit another person's voice, personal information, or content unless you have all required rights and consents.

Pronora does not claim ownership of your User Content. You grant Pronora permission to host, store, process, transmit, and use your User Content as reasonably necessary to operate, provide, maintain, secure, support, and personalize the Services. We may allow service providers to process User Content on our behalf for those purposes.

Optional use of your voice recordings for model development and training is governed by the Privacy Policy and requires your consent through the available App setting.

The Privacy Policy explains how we collect, use, disclose, transfer, retain, and otherwise process personal information, including voice recordings.

5. Subscriptions, Purchases, Cancellations, and Refunds

Some features of the Services may require a paid subscription or another paid entitlement. All purchases are currently offered and processed through Google Play.

Prices, billing periods, available features, introductory offers, free trials, renewal terms, and other purchase conditions are displayed through Google Play before you complete a purchase. Prices and available plans may vary by country, currency, promotion, and time.

Automatic Renewal

Unless otherwise stated before purchase, subscriptions automatically renew at the end of each billing period until canceled.

Google Play charges the payment method associated with your Google Play account according to the price and billing period shown at the time of purchase or renewal. Any applicable taxes, currency conversions, and payment processing are managed through Google Play.

If the price of a subscription changes, the change will be handled in accordance with Google Play requirements and applicable law.

Cancellation

You may cancel a subscription through the subscription-management settings of the Google Play account used to make the purchase.

Unless Google Play or applicable law provides otherwise, cancellation stops future renewals but does not immediately terminate access to the subscription. You may continue using the paid features until the end of the billing period for which you have already paid.

Deleting the App, deleting your Pronora account, or otherwise stopping use of the Services does not automatically cancel a Google Play subscription. You must cancel the subscription separately through Google Play.

Free Trials and Promotional Offers

If a subscription includes a free trial or promotional period, the duration and applicable conditions will be displayed before you subscribe.

Unless you cancel before the end of the trial or promotional period, the subscription may automatically convert into a paid subscription, and Google Play may charge the payment method associated with your account.

Eligibility for trials and promotional offers may be limited and may be determined by Google Play or Pronora.

Refunds

Refunds and withdrawal rights are governed by Google Play policies and applicable law. You may request a refund through Google Play or contact us at support@pronora.app for assistance. If you contact us, provide your Google Play order number beginning with "GPA."

Canceling a subscription does not ordinarily result in a refund for the current billing period. Nothing in this section limits any refund, cancellation, withdrawal, or other consumer right that cannot be excluded under applicable law.

6. Acceptable Use

You agree not to:

• use the Services in violation of any law, regulation, third-party right, or these Terms;
• copy, modify, reverse engineer, decompile, disassemble, or attempt to derive source code, models, algorithms, or non-public information from the Services, except to the limited extent that such restriction is prohibited by applicable law;
• interfere with, disrupt, overload, scrape, crawl, probe, test, compromise, or bypass access controls, usage limits, authentication, security, or technical protection measures of the Services or related systems;
• use automated systems to access the Services in a way that sends more requests than a human could reasonably send using ordinary App functionality;
• resell, rent, lease, sublicense, distribute, publish, or make the Services available to third parties without our prior written permission; or
• use the Services to transmit malware, spam, phishing, or other malicious or unwanted material.

7. Third-Party Services

The Services may link to, rely on, or integrate with third-party services, including Google Sign-In, Google Play, hosting providers, analytics providers, artificial-intelligence providers, speech-processing providers, and support tools.

Third-party services are not controlled by Pronora. Your use of third-party services may be governed by their own terms, privacy policies, payment terms, refund policies, and security practices. We are not responsible for third-party services and do not guarantee that they will remain available, accurate, secure, or compatible with the Services.

8. Intellectual Property

The Services and content provided by Pronora are owned by Pronora or its licensors and are protected by intellectual-property and other laws.

Subject to your compliance with these Terms, Pronora grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to use the Services for your own personal, non-commercial language-learning practice. You may not use Pronora's name, trademarks, logos, or branding without our prior written permission.

9. Changes to and Availability of the Services

We may modify, update, suspend, discontinue, limit, or remove parts of the Services, including features, exercises, models, content, subscription plans, pricing, platform support, and availability.

We do not guarantee that the Services will be available without interruption, error-free, secure, or compatible with every device, operating system, country, or network. The Services may be unavailable or degraded because of maintenance, updates, outages, network conditions, provider failures, security issues, or other reasons.

If we permanently discontinue a paid Service or materially reduce its paid features before the end of an active prepaid subscription period, we will provide continued access or an appropriate replacement, credit, prorated refund, or other remedy. Changes to subscription prices and billing terms will be handled through Google Play and in accordance with applicable requirements.

10. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis, without warranties of any kind. Pronora disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, security, and uninterrupted or error-free operation.

We do not warrant that pronunciation feedback, scores, transcripts, translations, generated content, recommendations, or other outputs will be accurate, complete, reliable, or suitable for your goals.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Pronora will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to the Services or these Terms, even if advised of the possibility of such damages.

To the maximum extent permitted by applicable law, Pronora's aggregate liability for all claims arising out of or related to the Services or these Terms will not exceed the amount you paid for the Services during the three months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability where such liability cannot lawfully be excluded or limited.

12. Termination

You may stop using the Services at any time. You may request account deletion and deletion of voice recordings associated with your account through the App settings, by visiting Delete Your Pronora Account, or by contacting support@pronora.app.

We may suspend, restrict, or terminate your access to the Services if we reasonably believe that you violated these Terms, created risk or legal exposure, used the Services abusively, or if continued provision of the Services is no longer commercially, technically, or legally practical.

If termination by Pronora is not caused by your violation or abusive use and ends your access to paid features before the end of an active prepaid subscription period, the remedy described in Section 9 will apply.

Termination does not affect rights or obligations that arose before termination. Sections that by their nature should survive termination will survive, including provisions relating to intellectual property, privacy, disclaimers, limitations of liability, dispute resolution, and general terms.

13. Changes to These Terms

Pronora may at any time revise these Terms by updating this posting. By continuing to use the Services, you agree to be bound by any such revisions and should therefore periodically review this page to determine the then-current Terms that apply to you.

14. Disputes

If you have a dispute with Pronora, contact us at support@pronora.app so that we can try to resolve it informally.

Nothing in these Terms limits any mandatory consumer right or legal remedy that cannot be waived under applicable law.

15. General Terms

You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, reorganization, sale of assets, transfer of the Services or business, or by operation of law, provided that the transfer does not reduce any rights or protections that cannot be limited under applicable law.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be enforced to the maximum extent permitted by law.

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

These Terms, together with the Privacy Policy and any additional terms presented for a specific feature, subscription, promotion, or purchase, constitute the entire agreement between you and Pronora regarding the Services.

16. Contact

Pronora is operated by:

Aleksei Istomin, individual developer
Serbia
Email: support@pronora.app